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Information for parents about how we handle and share your child's data.
On this page you will find information about:
- When does 果冻影院 contact parents
- Alerting 果冻影院 of an聽emergency situation聽on campus
- Contacting a 果冻影院 hall of residence
- Finding information about a student鈥檚 academic progress and exam results
- What to do if you cannot contact your child
When does 果冻影院 contact parents
果冻影院, like all other universities in the UK, normally communicates only with the student in regard to their academic studies, health, exams and grades.
In some circumstances, when we have serious concerns about a student鈥檚 heath and/or wellbeing, we may contact their trusted contact. In all cases, contacting a trusted contact聽is done with the student鈥檚 best interest in mind. It aims to engage the student鈥檚 personal support networks, who can help keep the student safe and well. In most circumstances, we will agree this with the student in the first instance.
We rely on students to provide trusted contact details at the time of registering with 果冻影院 and keeping the details up to date and relevant.
Review our Trusted Contact Policy for further information on how to update contact details.
Alert 果冻影院 of an聽emergency situation聽on campus
Emergency situations at 果冻影院 should be reported on +44 (0)20 7679 2222. This number is monitored at all times.
More information about safety at 果冻影院.
Contact a 果冻影院聽hall聽of residence
This is a list of all 果冻影院 halls, including contact details.聽
There are Wardens and Student Residence Advisers (SRAs) at most 果冻影院 residences. They provide support to students in the evenings and weekends and organise local events to help students feel at home and part of a community in their living environment.
More information about the Wardens and SRA teams, including contact details.
Find information about a student鈥檚 academic progress and exam results
果冻影院, like all other universities in the UK, normally communicates only with the student themselves in regard to their academic studies, health, exams and grades. In addition to this, we can only act on direct requests from students regarding changes of address, extensions to deadlines聽etc.
What to do if you聽cannot contact your聽child
If the student is staying in 果冻影院 halls of residence, and you know the name of the hall, you can contact the hall directly.聽
You can also contact Student Support and Wellbeing.聽
- Phone:聽+44 (0)020 3108 8836
- 贰尘补颈濒:听student.wellbeing@ucl.ac.uk
- Opening hours: Mon-Wed, Fri: 9am - 5pm and,聽Thurs: 9am - 4pm.
Data protection
Due to data protection regulations, 果冻影院 will not be able to provide information, including to confirm if the person you are calling about is a 果冻影院 student. We can take a message and ensure this is followed up on appropriately.