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Here are our tips on how to stay safe online and avoid scams online or over the phone.
When using phones, tablets or laptops for online activity, it is important to keep听your personal data safe.
On this page:
- How to stay safe online
- How to protect yourself from scams and fraud
- Money mules and money laundering听
- How to report fraud or scams
How to stay safe online
There are a number of measures you can take to ensure听you keep yourself and your personal details protected online.
How to protect yourself from scams and fraud
Be careful of email scams.听In the past, there have been emails sent to students and staff from those posing to be friends asking for money. These people supposedly needed help, but were scammers. Read on to learn how to identify scams and听fraud.
- Email address
Check these carefully. An email may look like it has come from a friend, but there is a slight variation - an added letter or number, for example.
Do not听transfer money to anyone unless you are entirely sure the request is genuine, and you know the person.
- Phone calls
Criminals may target you online or over the phone pretending to be from an official organisation听such as the UK Home Office or听an education agent. They demand money and claim that if you do not pay them quickly, there will be 'damaging consequences'
The caller may appear to be genuine and convincing. They may听have some limited information about you (e.g. your passport number, phone number and name) or because they appear to be calling from a legitimate phone number
If you receive a phone call like this, do not give the caller any personal information and do not confirm that any information they have is correct.
According听to the National Fraud Intelligence Bureau, nearly a third of all fraud is committed over the phone.听This听听from the Metropolitan Police provides useful guidance on听how to avoid phone scams.
Remember,听you should听never听give out your personal details to a caller as you cannot verify their identity.
The听Metropolitan Police 'Fraud and Linked Crime Online' service has put together the following听series of short animations explaining the most common types of fraud:
Money mules and money laundering
Some scams may lead you to unknowingly become a money mule. This is someone who transfers stolen money between different countries.
According to Action Fraud, money mules are听recruited by听criminals to transfer illegally obtained money between different bank accounts. Money mules receive stolen funds into their account, and are then asked to withdraw听and wire the money to a different account (often overseas),听keeping some of the money for themselves.
Even if you鈥檙e unaware that the money you are transferring was illegally obtained, you can still be prosecuted for money laundering.听
Remember, you should never give your financial details to someone you don鈥檛 know and trust.
You can read further guidance about money mules on the听.
Reporting fraud or scams
- 果冻影院 ISD Security
If you become aware of an IT security-related issue听(i.e. a suspicious email to your university email account), you can contact ISD Security by emailing听isg@ucl.ac.uk听or calling听+44 (0)20 7679 7338 (extension听37338 on a 果冻影院 landline).
- Action Fraud
If you have become a victim of online fraud, please report this to Action Fraud on +44 (0)300 123 2040听(Monday to Friday, 8am to听8pm) or via the .
- UK Council for International Student Affairs
Further information for international students about听scams and fraud is provided by the UK Council for International Student Affairs (UKCISA). Get in touch on the听.
- Victim Support
Should you require emotional support as听the victim of a scam, has a free, confidential helpline you can contact.